Smart Web Agency provides 24/7 website and web app support so your business never has to worry about downtime. From high-stakes e-commerce platforms to international events and global booking systems, we keep everything running. Our SLA-backed support plans cover monitoring, maintenance, hosting and integrations across all major platforms. With clients worldwide, we are known for reliability, trust, and transparent service that simply delivers.
24/7 Website Maintenance Services
We know that your website or application never sleeps. Whether you’re running a global e-commerce store, managing a sports club with international fans, or delivering events that happen across multiple time zones, downtime is simply not an option. That’s why we provide 24/7 website maintenance services designed to keep your platforms live, secure, and performing at their best.
Global web app support for international clients
Our 24/7 support is trusted by brands with worldwide operations. For Delta Force Paintball, we keep their international booking systems online and running smoothly, ensuring their customers can purchase tickets at any time of day. For MCI, a leading events and communications agency, our team is on hand round the clock to handle last-minute technical needs and deliver fast solutions during high-pressure event launches.
Round-the-clock support for e-commerce websites
For clients like London City Lionesses, Simply Naturals, and Roast & Ground, the website is the business. Ticketing, memberships, and online sales depend on uninterrupted uptime. A single hour offline could mean lost revenue and damaged trust. Our website monitoring systems and SLA-backed incident response times ensure that if issues arise, they are resolved quickly – often before the client or customer even notices.
Website monitoring and incident response worldwide
With a diverse client base spanning the UK, Europe, the Middle East and beyond, our support model is built to cover all regions. No matter where your audience is, we’re available when they are. We combine proactive monitoring, performance optimisation, and transparent reporting so you always know how your website or app is performing.
Why businesses choose Smart Web Agency for 24/7 support
We are best known for our support, trust, and transparency. Clients work with us because we don’t just fix problems – we anticipate them. Our SLA-backed website maintenance plans include:
- 24/7 incident response
- Website monitoring and performance optimisation
- CMS and plugin updates
- Security patches and malware protection
- Hosting and server management
- API and integration support
We work across Wix, WordPress, Webflow, Laravel, Shopify, OpenCart and bespoke web applications. With expertise in payment gateway integrations, AI-powered tools, and global hosting environments, we ensure your digital platforms stay reliable and secure.
Simply reliable
At the heart of it, we’re simply reliable. Our 24/7 website maintenance services give you peace of mind that your business is covered – whatever the hour, wherever your customers are.
FAQs about 24/7 website support
Do I really need 24/7 website support?
If your website generates sales, manages bookings, or supports an international audience, 24/7 support ensures you never miss out on revenue or damage your reputation due to downtime.
How much does 24/7 website maintenance cost?
The cost depends on the size of your website, the level of monitoring required, and the SLA you choose. We offer tailored packages so you only pay for the coverage your business needs.
What platforms do you support?
We provide support for WordPress, Webflow, Shopify, OpenCart, Laravel, custom-built apps, and integrated platforms. We also manage APIs, hosting, and payment gateway connections.
How quickly can issues be resolved?
Our SLA-backed response times guarantee fast action. Critical incidents are typically addressed within minutes, with transparent communication at every step until resolution.
Can small businesses benefit from 24/7 support?
Yes. Even small businesses risk losing customers if their website goes offline. Affordable maintenance plans mean you can protect your online presence without stretching your budget.
