AI Consultancy & Integration Services
Empowering Businesses with Scalable, Intelligent AI Solutions
Every successful AI journey begins with a solid strategy. We help your business identify opportunities, assess AI readiness, and define a results-driven roadmap.
Our Services Include:
- Conducting AI readiness assessments and maturity evaluations
- Building business cases with clear ROI analysis
- Designing actionable AI roadmaps aligned with your business goals
We ensure your organisation is strategically positioned for AI success with our expert AI strategy consulting services.
AI Consultancy & Integration Services
01
We build and activate brands through cultural insight, strategic vision, and the power of emotion across every element of its expression.
Custom AI Integration
Seamlessly Embed AI Into Your Existing Systems
Our team integrates AI into your existing digital infrastructure, including CRMs, ERPs, websites, and more enhancing automation and decision-making without disrupting operations.
Our Expertise Includes:
- AI integration with CRM and ERP systems such as Salesforce, HubSpot, and Zoho
- Secure API development for real-time data exchange
- Designing end-to-end automation pipelines that drive efficiency
Generative AI & Machine Learning
Tailored AI Models Built for Real-World Impact
We design and develop machine learning and generative AI models that are customised for your industry and business case.
Capabilities Include:
- Building custom LLMs for chatbots and RAG chatbots, content summarisation, and classification
- Implementing deep learning for computer vision, OCR, and image recognition
- Designing and deploying neural network architectures
AI for Business Intelligence
Unlock Real-Time Insights and Smarter Decision-Making
We transform your business data into meaningful insights using AI-powered dashboards and analytics tools.
Solutions We Offer:
- Predictive analytics for forecasting and trend analysis
- Automated reporting systems that reduce manual work
- Decision support tools enhanced by AI for smarter business choices
Process Automation & RPA
Automate Repetitive Tasks and Empower Your Team
Free your teams from manual, repetitive processes with our intelligent automation solutions powered by AI and Robotic Process Automation (RPA).
What We Deliver:
- Robotic Process Automation to streamline operational workflows, WhatsApp and Business workflow automation
- AI-enabled orchestration for complex task automation
- Smart assistants and chatbots for internal operations and customer service
Forward-Thinking
We are the early adopters! keeping ourselves on top of the changing trends help us add them to the best practices to build platforms with perpetuity.
Perpetual Growth
Our team of digital enthusiasts, creative developers, content curators, studious UI/UX designers and meticulous strategists are all focused on one thing alone - Growth!
Pure Passion
Here at Smart web, we are driven by passion alone. This is what we love doing every day. Helping brands reposition themselves with digital innovation.
Self-Starting
As much as we love helping brands with their products, we also try and establish our own. This entrepreneurial mindset gives us an edge to be a self-starter in realising project from scratch to production.
Detail Oriented
Devil is in the detail and we apply it as a rule of thumb in the smallest of the tasks. Our team genuinely believes in code quality and trail details.
Work Hard, Play Hard
Because we love what we do, usually our work stations are our play stations but late nights, work-over-weekends and week-long development sprints call for some party time.
Our AI Delivery Process
01
Our AI Delivery Process
Strategic. Technical. Transformative.
We combine strategic insight with hands-on technical expertise to deliver AI solutions that work scalable, secure, and tailored to your business.
- Discovery & AI Readiness Assessment:
We begin by understanding your business goals, operational workflows, and data landscape to assess AI readiness and identify high-impact opportunities.
Our consultants use proven AI maturity models and strategic workshops to align technology with your vision. - Solution Architecture & Prototype Design:
Next, we design the right AI solution, select the most suitable technologies, and prototype key features to ensure alignment with your business needs.
Our AI solution design approach ensures rapid iteration and stakeholder validation early in the project. - Development & Seamless Integration:
We develop scalable, secure AI solutions and integrate them into your digital ecosystem be it CRM, ERP, cloud systems, or custom platforms.
Our AI development team ensures seamless integration with minimal disruption to existing workflows. - Optimisation, Monitoring & Team Enablement: After deployment, we continuously monitor AI performance, optimise models, and train your team to manage and scale your solution effectively.Through AI model tuning and hands-on AI training services, we ensure long-term success and self-sufficiency.
Real-World Impact of Our AI Solutions
01
From recruitment to retail, our AI integrations deliver measurable business outcomes across diverse industries.
Generative AI Recruitment Portal – Dubai, UAE
We collaborated with a leading recruitment agency in the UAE to develop a multilingual generative AI-based recruitment portal. Powered by a fine-tuned large language model (LLM), Laravel backend, and Calendly integration, the platform automates candidate screening, interview scheduling, and engagement reducing manual admin by over 60%.
AI-Powered Education Platform – United Kingdom
For a UK-based online learning provider, we built an AI-powered feedback engine that analyses student responses and provides instant, personalized improvement suggestions. The result? A significant boost in tutor productivity and better learning outcomes through automated educational guidance.
E-commerce AI Chatbot – Blackpool, UK
We partnered with a hot tub retailer to create a WordPress-integrated AI chatbot for their e-commerce store. The chatbot handles product inquiries, booking requests, and after-sales support—resulting in a 40% reduction in email enquiries and a noticeable increase in customer engagement.
Infotainment AI Platform – UK Entertainment Brand
For a national entertainment company, we developed a Laravel-based infotainment platform with natural language processing (NLP) features, backed by a fine-tuned GPT 3.5 Turbo custom LLM. The platform delivers personalized content recommendations to users tripling user engagement time within the first month.
Industries We Serve :
From recruitment to retail, our AI integrations deliver measurable business outcomes across diverse industries.
01
Recruitment & HR
We implement generative AI solutions that streamline talent acquisition through automated CV screening, interview scheduling, and candidate engagement reducing hiring time and improving quality.
Education
Our AI-driven and LLM-powered education tools deliver automated feedback, adaptive learning paths, and instant insights empowering both tutors and students for more effective learning outcomes.
E-commerce
Enhance your online store with conversational AI chatbots, smart product search, and tailored AI-powered recommendations that drive sales, reduce support load, and improve customer satisfaction.
Healthcare
From AI chatbots for patient interaction to document classification and appointment scheduling, we help healthcare providers improve response time and operational efficiency.
Construction
We develop computer vision systems for real-time progress tracking, on-site photo analysis, and project reporting bringing automation to field operations and safety compliance.
Media & Entertainment
Deliver personalized content experiences and streamline content workflows with AI-powered publishing systems and NLP-based recommendation engines.
Why Smart Web Agency?
Your Trusted AI Partner for Custom, Scalable, and Secure Solutions
- Experienced UK-based AI consultants with real-world delivery experience across industries
- Expertise in Large Language Models (LLMs) like OpenAI GPT, Claude, Mistral, and fine-tuned domain-specific models
- Proficiency in Python and ML frameworks like TensorFlow, PyTorch, scikit-learn, and spaCy
- Skilled in custom AI development and integration using Laravel, WordPress, Strapi, Flask, and Node.js
- Deep integration capabilities with OpenAI, Hugging Face, LangChain, and Microsoft Azure AI Services
- Security-first architecture with full GDPR compliance, API security, and data governance
- We build tailored solutions, not generic plugins delivering AI that fits your business, not the other way around
- Trusted by SMEs, startups, and public sector teams for scalable AI innovation and long-term support
- Email marketing support for Delta Force Paintball campaigns across the UK
- Banner design and print for event clients including Falcon and Associates
- Website design and landing pages for educational initiatives, wellness programmes, and local government campaigns
Let’s Build Something Smarter Together
We blend AI strategy, creative thinking, and expert engineering to bring your vision to life. Whether you're starting with a rapid prototype or planning a full-scale enterprise AI rollout, our team is here to deliver smart, scalable solutions tailored to your goals.
Ready to Take the Next Step?
About us
03
Frequently Asked Questions (FAQs)
AI Consultancy & Integration involves assessing your business needs, creating a tailored AI strategy, and seamlessly implementing AI tools such as automation, chatbots, predictive analytics, and machine learning into your existing systems.
AI can streamline workflows, reduce manual tasks, improve decision-making through data insights, enhance customer engagement, and create scalable solutions that grow with your business.
We work across multiple sectors including retail, eCommerce, healthcare, finance, education, manufacturing, logistics, media, and recruitment.
Our process includes:
- Discovery & AI readiness assessment
- Strategy & prototype design
- Development & integration
- Ongoing monitoring, optimization, and training
Yes, we provide continuous monitoring, optimization, and staff training to ensure your AI systems perform at their best over the long term.
Absolutely. We build all AI solutions with data privacy, security, and GDPR compliance as a top priority, ensuring safe and ethical use of AI.
We help our clients succeed by creating brand identities, digital experiences, and print materials that communicate clearly, achieve marketing goals, and look fantastic.
Whether you're just getting started or migrating from another CRM, we provide complete HubSpot CRM setup in Maidstone and beyond. We handle:
- User and team setup
- Sales pipeline configuration
- Contact property customisation
- Data import and cleansing
Our HubSpot onboarding in Canterbury includes technical setup, team training, and documentation — everything you need for long-term success.
Looking for HubSpot API integration in Tunbridge Wells or Kent? We offer custom backend development to connect HubSpot to third-party platforms or in-house systems. This includes:
- Webhooks and automation triggers
- Syncing data across platforms
- Building custom apps or dashboards
Drive conversions with smart workflows, behavioural triggers, and email automation — all tailored to your local audience in London and Kent.
As a trusted HubSpot partner agency in Kent, we also provide white-label services and partner collaboration for marketing firms and software developers seeking expert HubSpot solutions.
Looking for Quote?
Kent Office: The Panorama, Park St, Ashford TN24 8DF
Looking for a job?
Send your resume
Send your resume