AI Integration
Web Services
Boost your business operations with intelligent, tailored AI integration solutions. At Smart Web Agency, we help organisations implement Artificial Intelligence across their internal systems and digital platforms—bringing automation, speed, and smarter decision-making to everyday tasks.
AI Services Agency
Combining Human Creativity with AI Precision
We believe AI should be embedded into real workflows and not be an afterthought. From CRM automation to chatbots and intelligent search, we use AI to help businesses work smarter, scale faster and create more personalised experiences for customers. Our team combines technical expertise with creativity, ensuring AI doesn’t replace the human touch but strengthens it. AI is a tool and not a replacement.
We’ve worked with leading organisations including Delta Force Paintball, National Tennis, ADNEC Group, Stephen Hedger and Roast & Ground to deliver AI-powered solutions that unlock efficiency, improve decision making, and create better digital experiences.
Custom GPT Development & AI Integration Services
Unlock the power of private GPTs and AI-driven platforms tailored to your business needs. At Smart Web Agency, we design, build, and deploy custom GPT models that transform how organisations manage knowledge, engage clients, and streamline operations.
AI-Powered Chatbots
Smarter conversations, better experiences
We develop chatbots powered by AI and GPT models to handle customer queries, bookings and support at scale. For Delta Force Paintball, our chatbot integration allowed members to access personalised content instantly, reducing response times and freeing up admin resources.
Predictive Analytics for CRM
Anticipate customer needs before they ask
AI-driven predictive analytics turn your CRM into a powerful forecasting engine. In our CRM upgrade, we integrated machine learning models to help sales teams predict client churn, understand buying patterns, and improve retention.
AI in Email Marketing
Campaigns that write and optimise themselves
We use AI to personalise subject lines, optimise send times and segment audiences. For ADNEC, AI-driven targeting improved open rates and helped drive higher event bookings.
AI-Powered Accessibility Tools
Making digital experiences inclusive for all
AI makes websites more accessible with features like real-time alt-text generation, voice navigation and smart translations. When delivering multilingual event sites for ADNEC, we embedded AI translation to provide seamless experiences across English and Arabic.
Intelligent Content Recommendations
Personalised journeys that drive engagement
Much like Netflix or Amazon, we help ecommerce sites surface the right content to the right user. For a UK Govt. backed project for Equality, Diversity and Inclusion (EDI), AI-powered recommendations connected users to events, coaching and membership packages based on their behaviour.
AI Bug Tracking System
Spotting problems before they start
We’re trialling an AI-based bug tracking system to automatically detect and report website or app issues before they affect users. This proactive approach means fewer surprises for our clients and smoother customer journeys.
Document Automation & Smart Form Processing
Turning paperwork into data-driven efficiency
Our AI form processing tools automate repetitive admin tasks. For a Coffee business based in London, we developed smart order processing that integrated with their Sage accounts system cutting manual input and reducing errors.
AI-Powered Search for Websites
Smarter results, faster answers
We integrate semantic search that understands user intent, not just keywords. For a Urology Association Worldwide, AI search helped fans and sponsors find schedules, ticketing and sponsor details instantly, improving the event experience.
GPT Integration for Internal Tools
AI behind the scenes
Beyond customer-facing features, we use GPT to streamline internal operations. From auto-generating reports to summarising customer feedback, GPT integration helps teams save time and focus on growth.
AI Consultancy
Shaping your AI strategy
Every business is different. We provide AI consultancy to help you understand the opportunities, identify use cases and create a roadmap. Whether it’s embedding AI in ecommerce, customer service or operations, we guide you from strategy to execution.
Why Choose Smart Web Agency
Proven results. Embedded AI. Trusted expertise.
AI is not a side service for us it’s embedded into our culture, tools and delivery. By combining human creativity with AI precision, we help our clients think faster, scale smarter and deliver sharper outcomes. Whether you need to automate, personalise or innovate, we’ll help you build with confidence.