Shopify Maintenance Support
24/7 Shopify Support Available
No Monthly Contracts
No Upfront Cost
We support and maintain Shopify stores for e-commerce brands, retailers, subscription businesses, wholesalers and fast-growing startups across the UK, Europe and the Middle East.
No contracts. No upfront fees. No stress, just reliable Shopify support handled by expert developers.
On-Demand
Shopify Support
No Subscription
£40/hour
Get Shopify help whenever you need it. Pay only for the time required, no long-term commitment.
- Theme fixes & layout adjustments
- Liquid code updates
- App conflicts & troubleshooting
- Shopify checkout issues
- Speed & performance optimisation
- Shopify Online Store 2.0 upgrades
- Product, collection & metafield setup
- Custom sections & blocks
- CSS/JS fixes
- SEO improvements
- Payment & shipping configuration
- Tracking, pixels & analytics setup
- Store migration support
- Error & bug fixing
Shopify Maintenance &
Hosting Support
Cancel Anytime
£40/month
Ongoing support and maintenance for your Shopify store, covering updates, speed, security, SEO and technical fixes.
- Theme updates (manual or version upgrades)
- App configuration & cleanup
- Performance improvements
- Daily external backups (via secure backup partners)
- Store health monitoring
- Product, collection & navigation updates
- Broken link fixes
- Checkout flow optimisation
- Ongoing bug fixes
- Security monitoring
- SEO checks
- Priority support
- Uptime monitoring
- Tracking & pixel verification
Shopify
Malware Removal
Usually 6 to 10 hours
£40/hour
Fast identification and removal of malicious code or injected scripts affecting your Shopify store.
- Full theme file audit
- Identification & removal of injected malicious JavaScript
- Removal of rogue redirect scripts
- Deactivation of compromised apps
- Checkout & cart integrity checks
- Liquid code cleanup
- Security hardening
- App permission review
- Post-clean security report
Shopify
Page Speed Improvement
Typically 6 to 10 hours
£40/hour
Improve your store’s loading time, reduce bounce rates and optimise Shopify Core Web Vitals.
- Image optimisation & WebP conversion
- Script & app cleanup
- Lazy loading setup
- Liquid code optimisation
- Font optimisation
- Minification of CSS/JS
- Disabling unused theme features
- CDN tweaks (Cloudflare optional)
- Before & after performance report
Shopify SEO Audit
(SEMrush Powered)
Takes 6 to 8 hours
£40/hour
A complete SEO audit tailored for Shopify stores.
- Full SEMrush audit
- Indexing & crawlability review
- Duplicate content & cannibalisation check
- Product/collection SEO issues
- Core Web Vitals performance
- Broken links review
- Missing titles/descriptions
- Keyword visibility & ranking analysis
- Toxic backlink assessment
- Competitor SEO comparison
- Clear priority-based action plan
Shopify
SEO Setup
Usually 6 to 10 hours
£40/hour
A full SEO foundation setup for your Shopify store.
- Titles & meta descriptions for key pages
- Product & collection SEO setup
- Proper handling of canonical URLs
- Sitemap submission
- Robots.txt optimisation
- Alt tags for images
- Structured data (JSON-LD) setup
- Internal link improvements
- URL structure review
- 1–2 priority pages fully optimised
Key Features of Our Shopify Maintenance Plan
Theme Updates & Fixes
Safe updates to Shopify 2.0 themes, including Liquid fixes and custom components.
App Management & Optimisation
Installation, configuration, cleanup of unused apps and reducing app bloat.
Security Monitoring & Protection
Review of app permissions, injected code detection and protection from malicious scripts.
SEMrush SEO Support
Keyword tracking, crawl insights, backlinks review and technical SEO improvements.
Speed Optimisation
Liquid code cleanup, CSS/JS optimisation, image compression and overall performance tuning.
Bug Fixing & Code Repairs
Fixes for theme errors, broken sections, checkout issues and custom features.
E-commerce Support
Product, collection, inventory, metafields, payment gateway setup and fulfilment troubleshooting.
Uptime Monitoring
24/7 monitoring to ensure your Shopify store stays online.
Conversion Optimisation (CRO)
Review and improvement of cart, product pages, collections and checkout flows.
Integration Support
• Klaviyo.
• HubSpot.
• Google Analytics 4.
• Facebook Pixel.
• TikTok Ads.
• Zapier / Make.
• ERP & fulfilment integrations.
Our WordPress Maintenance Service – Client Feedback
“Smart Web Agency did an amazing job on our website. The team was professional, responsive, and really understood what we needed. The end result looks great, works perfectly, and has already made a big difference for our business. Highly recommended!”
Richmond Butau
Why Choose Smart Web Agency for Shopify Maintenance?
We help Shopify stores stay fast, secure, error-free and conversion-focused — without the technical hassle.
Frequently Asked Questions
Theme updates, speed optimisation, app management, SEO, bug fixes and security monitoring — all included in our plans.
Smart Web Agency offers plans from £40/month and £40/hour on-demand.
We provide security audits, injected code detection, app permission reviews and uptime monitoring.
Our Shopify developers manage theme updates, Liquid fixes, apps, SEO and integrations for clients worldwide.
- SEMrush
• Klaviyo
• Lighthouse
• Cloudflare
• Automated theme backup tools
We update your theme, optimise performance, maintain SEO, fix bugs, manage apps and monitor uptime, all handled by specialists.
Yes, start with one hour of support on-demand.
Theme fixes, app updates, SEO, speed optimisation, troubleshooting, security monitoring and ongoing support.
No. Shopify hosting is included with Shopify, we manage everything from your dashboard.
Same-day acknowledgement and resolution within 24–72 hours depending on complexity.