Services
Website Maintenance & Support
Smart Web Agency delivers end-to-end website and application maintenance solutions tailored to your business. From proactive monitoring and regular updates to event-specific assistance and emergency support, our team ensures your digital presence stays secure, fast, and optimised at all times. Whether it’s a high-traffic event, a full site audit, or ongoing monthly care, our support plans are flexible, transparent, and designed to meet your goals.
OUR MAINTENANCE & SUPPORT SERVICES
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Website Maintenance
We keep your website up-to-date, secure, and performing at its best with ongoing maintenance that includes core updates, bug fixes, uptime monitoring, and performance checks.
Hosting & Server Management
Whether you’re on a shared server or a dedicated cloud setup, we manage hosting environments to ensure optimal speed, uptime, and scalability, tailored to your business needs.
Graphic & Web Design Support
From ad banners to full visual revamps, our design team is available for ongoing creative needs across web and print. Maintain brand consistency and refresh visuals with ease.
Development Support
Our dev team is on standby for fixes, enhancements, or new features. We handle everything from plugin and API updates to custom functionality upgrades and QA testing.
Security Audits & Monitoring
Stay protected with regular vulnerability checks, SSL validation, firewall configurations, and malware scans. We ensure your digital assets are compliant and resilient.
Accessibility Audits
We conduct full accessibility reviews against WCAG standards to ensure your site works for everyone—including users with cognitive and physical impairments.
Integration Support
Whether you're connecting CRM systems, payment gateways, or marketing tools, we manage API integrations with full compatibility and stress-tested performance.
Page Speed Optimisation
We use proven techniques to improve load times, reduce bounce rates, and boost SEO scores. Includes lazy loading, code minification, CDN configuration and more.
SEO & SEMrush Audits
Our SEO team runs regular SEMrush audits to identify technical SEO gaps and optimisation opportunities—ensuring your website ranks well and stays compliant with search engine guidelines.
24/7 Support (On Agreement)
Round-the-clock monitoring and response options are available for clients with critical operations. We respond quickly to outages, errors, or unexpected spikes in traffic.
Event-Specific Support
Hosting a major event or expecting a traffic surge? We provide tailored support plans before, during, and after the event to ensure seamless delivery.
Maintenance & Support Case Studies
About us
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Frequently Asked Questions (FAQs)
We support a wide range of platforms including WordPress, Laravel, Shopify, custom PHP apps, and React-based portals.
Yes—24/7 support is available upon agreement. Ideal for mission-critical sites or time-sensitive campaigns.
Not at all. We’re happy to support and optimise websites developed by other teams.
Plans typically include updates, backups, performance monitoring, security checks, and technical support. We tailor this to your needs.
Urgent issues are triaged and addressed based on your SLA. If you’ve opted for our rapid response support, we typically act within minutes.
Yes—our support extends to graphic updates, content uploads, new page designs, and more.
Yes—monthly or quarterly reports can be included to track performance, uptime, SEO, and recommendations.
We help our clients succeed by creating brand identities, digital experiences, and print materials that communicate clearly, achieve marketing goals, and look fantastic.
Whether you're just getting started or migrating from another CRM, we provide complete HubSpot CRM setup in Maidstone and beyond. We handle:
- User and team setup
- Sales pipeline configuration
- Contact property customisation
- Data import and cleansing
Our HubSpot onboarding in Canterbury includes technical setup, team training, and documentation — everything you need for long-term success.
Looking for HubSpot API integration in Tunbridge Wells or Kent? We offer custom backend development to connect HubSpot to third-party platforms or in-house systems. This includes:
- Webhooks and automation triggers
- Syncing data across platforms
- Building custom apps or dashboards
Drive conversions with smart workflows, behavioural triggers, and email automation — all tailored to your local audience in London and Kent.
As a trusted HubSpot partner agency in Kent, we also provide white-label services and partner collaboration for marketing firms and software developers seeking expert HubSpot solutions.
Looking for Quote?
Smart Web Agency
Kent Office: The Panorama, Park St,
Ashford TN24 8DF
(+44) 1233 2399 09
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