Moodle Maintenance & Support
24/7 Moodle Support Available
No Monthly Contracts
No Upfront Cost
24/7 Moodle
Support Available
No Monthly
Contracts
No Upfront
Cost
We maintain Moodle LMS platforms for schools, universities, training companies, academies, charities and enterprise learning teams across the UK and globally.
No contracts. No upfront fees. No stress, just reliable Moodle support handled by experienced LMS developers and system administrators.
On-Demand
Moodle Support
No Subscription
£50/hour
Get Moodle help whenever you need it. Pay only for the time required — no commitment or hidden fees.
- Moodle bug fixes & error resolution
- Course setup & configuration
- Theme issues & layout styling
- Plugin installation, updates & compatibility fixes
- Role & permission configuration
- Gradebook setup & troubleshooting
- SCORM package issues
- Email + notification troubleshooting
- Performance improvements
- Database cleanup & optimisation
- Cron job and scheduled task configuration
- Backup and restoration
- Integration support (Zoom, Teams, PayPal, Stripe, CRM systems)
Moodle
Hosting Support
Cancel Anytime
£100/month
Fully managed hosting for your Moodle LMS — including security, backups, monitoring and performance optimisation. Ideal for schools, training providers and enterprise learning environments.
- Managed cloud hosting (AWS, DigitalOcean or preferred provider)
- Daily encrypted backups (files + database)
- Firewall, SSL and security hardening
- 24/7 uptime & error monitoring
- Moodle-optimised server configuration (PHP, caching, MySQL tuning)
- Cron & scheduled task monitoring
- CDN setup for faster content delivery (optional)
- Staging environment for safe testing
- Priority hosting support
Moodle
Malware Removal
Typically 8 to 16 hours
£50/hour
If your Moodle LMS is infected or compromised, we provide fast, professional malware cleanup.
- Full file & database malware scan
- Removal of malicious scripts & injections
- Restoration of compromised admin accounts
- Review of user logs & suspicious activity
- Core + plugin integrity check
- Security hardening (password policies, permissions, firewall)
- Update to latest secure Moodle version
- Post-clean security report
Moodle
Performance Optimisation
Usually 6 to 12 hours
£50/hour
Speed up your Moodle LMS for better student experience and faster course loading.
- Caching setup (Redis recommended)
- Image & media optimisation
- Theme optimisation
- Database optimisation & indexing
- SCORM performance improvements
- Cron scheduling performance
- Server tuning for LMS workloads
- Before & after performance report
Moodle SEO Audit
(For Public-Facing Moodle Sites)
Takes 8 to 16 hours
£50/hour
For Moodle sites with public content, course directories or marketing pages.
- SEMrush-powered SEO audit
- Metadata & page structure review
- URL optimisation (clean URLs)
- Sitemap & robots.txt setup
- Indexing/crawl checks
- Duplicate content review
- Broken link scan
- Priority SEO recommendations
Moodle
SEO Setup
Usually 6 to 12 hours
£50/hour
A foundational SEO setup for Moodle websites that include public content.
- Clean URLs setup where supported
- Metadata for key pages
- Sitemap setup
- Redirect management
- Robots.txt optimisation
- Schema markup (when applicable)
- Homepage + 1 page fully optimised
Key Features of Our Moodle Maintenance Plan
Core & Plugin Updates
Safe updates for Moodle core, themes, plugins and integrations.
Performance Optimisation
Caching, media optimisation, database tuning, SCORM improvements and server performance tuning.
Security Monitoring & Hardening
• Vulnerability scanning.
• Password policy enforcement.
• Permission audits.
• Firewall configuration.
• Backup checks.
• Brute-force login protection
VAPT (Vulnerability Assessment & Penetration Testing)
Ideal for education providers and corporate training systems with compliance requirements.
Course & Content Support
Assistance with course creation, activities, enrolment methods and content troubleshooting.
Integration Support
Setup and maintenance for:
• Zoom.
• Microsoft Teams.
• PayPal / Stripe.
• CRMs.
• Email systems.
• Authentication methods (LDAP, OAuth2, SSO)
Admin & User Role Management
Correct configuration of role hierarchies, permissions and enrolment methods.
Backup & Recovery
Daily backups, course-level backups and emergency restoration.
Uptime Monitoring
24/7 monitoring for mission-critical learning platforms.
Our Moodle Maintenance Service – Client Feedback
“We've Been using Smart Web Agency for many year now across multiple countries - They go above and beyond to help develop ad repair our IT network and always there when we need any IT Support. Always Quick to respond and action anything we require...”
Callum Lister
Why Choose Smart Web Agency for Moodle Maintenance?
We keep Moodle platforms secure, updated, stable and ready for learners — without disruptions to teaching or training operations.
Frequently Asked Questions
Regular updates, plugin management, backups, security checks, bug fixing and performance tuning.
Smart Web Agency offers monthly plans from £40/month and on-demand support at £40/hour.
Yes, we assist with course structures, activities, SCORM, permissions and enrolments.
We offer malware removal, patching, audits and VAPT for Moodle systems.
Yes, Zoom, Teams, PayPal, Stripe, SSO, CRMs and more.
We update plugins, secure your LMS, monitor tasks, fix errors, improve performance and provide content support.
Yes, you can begin with one hour of on-demand support.
No, we work with your current hosting or provide managed Moodle hosting.
Same-day acknowledgement and issue resolution within 24–72 hours, depending on complexity.