If your website has been hacked, it can feel overwhelming. From unexpected popups to strange redirects, or even your site being flagged by Google, these issues can damage your reputation and cost you business.
At Smart Web Agency, we’ve helped clients across Ashford, Kent and beyond recover quickly from website attacks. Whether you’re a small business owner or running an e-commerce platform, we understand how important it is to get your website back online, safely and securely.
What We Do When Your Website Is Hacked
Here’s how we typically help:
- We run a full website audit to identify how the hack happened
- Remove any malicious code or files added to your server or plugins
- Restore your website from secure backups (where available)
- Patch the vulnerabilities by updating themes, plugins, and fixing server configurations
- Set up ongoing monitoring and security to prevent future attacks
- Help you understand what happened and plan next steps, so you’re not left in the dark
Real Examples from Our Clients
When Simply Naturals, a health and wellness brand, faced a malware injection on their subscription website, we acted quickly. We cleaned the code, restored the platform using a clean backup, and rebuilt part of their checkout process to ensure it remained PCI-compliant. Now, they rely on us for monthly maintenance and support.
With SafeGuarded, a safeguarding and training platform, their WordPress site was showing signs of brute-force attacks. We audited their setup, blocked repeated IPs, removed rogue admin users, and installed a new firewall. We also educated their team on safer login practices and enabled two-factor authentication.
Moving Forward with Peace of Mind
Whether your website is built with WordPress, Webflow, Laravel, or custom code, we have experience restoring and securing platforms of all kinds. Many businesses only act after an incident — but we’re here to help you prepare, respond, and stay safe long-term.
If your site has been hacked, or you’re unsure and want a quick health check, reach out to us today. We’re based in Ashford, Kent, but support businesses across the UK, UAE, Australia, Canada and New Zealand.
Let’s get your website back in shape and keep it that way.
